Blob Anmation

Our platform - Virtual assistants as central communication tool

Our platform is the technological basis of all chatbot/voice applications. Due to our self-developed Artificial Intelligence we are able to respond to all customer-specific needs and provide promptly flexible solutions at low implementation costs.

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AI for real estate

With recent technologies in the field of Artificial Intelligence, we simulate human behaviour by imitating the process steps of a service employee in the customer dialog in a solution-oriented manner. This means that the system can take over individual steps independently and complete them in a target-oriented manner through a natural conversation. Our system was trained to solve problems with the same process steps as its human counterpart.

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Channels & languages

Communication with the end customer can take place not only on different channels but also in languages. Whether directly in the chatbot or app, via WhatsApp or Facebook, every user can freely choose how he prefers to contact the company. Furthermore, the virtual assistant currently speaks more than 10 languages, although he also understands spelling mistakes or short forms known for text messages.

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Voice assistants

For a particularly natural interaction you can communicate with our virtual assistants by voice input. Language processing systems create an interface which let humans communicate with computers intuitively.

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Human handover

Through the interplay of effective chatbot services and lived customer proximity through human interaction, companies can optimize their customer relations and thus maintain sustainable customer loyalty.

how to work hand in hand

Chatbot interactions from your perspective

The dashboard is a monitoring platform that shows current and historical activities as well as statistics of the chatbot. It also provides the live chat interface and several editor functions.

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Implementation

Whether SaaS or On Premises, we adapt the virtual assistant to your needs. You want a connection to your internal CRM and ERP system or prefer an independent stand-alone solution, we make both possible. Our open platform allows maximum flexibility.

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Security & data protection

Since the GDPR came into force and at the latest after the US-Privacy Shield Agreement was declared invalid, far-reaching security requirements have been imposed on the processing of personal data, particularly in cloud applications.

how we deal with that

We use the "Google Analytics" service for statistical analysis, optimization and customized design of our services.

Cookies and similar technologies are used for this purpose. Your consent to the use of this service is voluntary and can be revoked at any time with effect for the future.

Further information on the service and revocation can be found in our privacy policy.

Privacy Policy Imprint

We use the "Google Analytics" service for statistical analysis, optimization and customized design of our services.

Cookies and similar technologies are used for this purpose. Your consent to the use of this service is voluntary and can be revoked at any time with effect for the future.

Further information on the service and revocation can be found in our privacy policy.

Privacy Policy Imprint
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