Many customers prefer to use the phone because finding the chatbot sometimes complicated. We have developed our virtual assistant so that it can communicate on a variety of channels. All common systems like email, WhatsApp or Facebook are supported:
With multilingual text and speech recognition we handle requests internationally
Our chatbot software is made in Germany. But that does not stop it from being multilingual. Do you speak English? Pas de problème. We offer the following languages, among others:
Thanks to our language-agnostic processes for text and speech processing, our system is also proficient in numerous other languages within a very short time.
Above all for text messages, a shortened sentence structure is used more often, otherwise there are many spelling mistakes. But even then, our virtual assistant is trained and answers all questions:
- my heaters don't get warm
- can you tell me why the heating doesn't get warm?
- why isn't the heating warm?
- i wanted to know why the heating does not get warm.
- why doesn't the heating get warm?