The user speaks his concern freely into his smartphone, smart speaker, smart glass or any other device with a built-in microphone. The spoken words are transcribed into text modules and then processed by our virtual assistants. After processing, new information is generated by the system into understandable text that provides the answer to the original question.
When the user enters text, for example as a text message, e-mail or in form of documents, our AI processes information and with the help of speech synthesis an audio with a human voice is generated. The answer is made available to the user acoustically or audiovisually.
As an integration into a chat window, our voice control offers an alternative communication option in addition to classic text input.
The connection with additional hardware like use of headsets, smartphones, intelligent speakers or smart data glasses in connection with our virtual assistants and your databases enables the creation of numerous tickets and orders.
In everyday life smart speakers such as Alexa, Siri or Google Assistant can be used to quickly create inquiries about rental apartments, insurance benefits or all kinds of appointments.
In the professional environment Voicebots create value by making information available without having to search for it manually in different databases – your hands are free. With the help of voice interaction and smart glasses such as HoloLens, Realwear or Vuzix, most of system maintenance, repair processes or assembly work can be handled more efficiently and ensure an increased quality of work with pay offs in cost management.