Blob Anmation

Product and service information -Information on services and referral to the right contact person

No matter if services of a facility manager, the services of the landlord accompanying the apartment or contract details of real estate insurance companies; customers who are interested in your products often take a look at your company homepage in the evening or at the weekend and still want to find the right service without long search. This is where the virtual assistant comes in, which finds the right solutions quickly and efficiently by asking specific questions.

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Product and service search

As comprehensive as the information on products and services may be, the virtual assistant Often, the virtual assistant is equipped with all the necessary product knowledge and can provide information on this. Therefore, customers often cannot directly recognize which service suits best from the wide range of offers. Uncertainty and excessive demands on customers, however, leads to a high cancellation rate. By asking specific questions about the concrete needs of the person or household, the chatbot can very quickly narrow down the range of offers and offer targeted services.

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Contact search

As soon as homepage visitors are interested in your service offer and want to learn more, look for the right contact person regarding their request. However, it is often not directly apparent which person is responsible for the respective topic.

A virtual assistant can find the right contact person at the right location in a targeted manner by asking the interested party which concern a contact person is being sought for. This saves time and prevents contacting the wrong people who can only refer the prospect further.

Once the person has been found, the virtual assistant can make an appointment for your customers directly with the person in charge.

read more about the appointment function
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Privacy Policy Imprint

We use the "Google Analytics" service for statistical analysis, optimization and customized design of our services.

Cookies and similar technologies are used for this purpose. Your consent to the use of this service is voluntary and can be revoked at any time with effect for the future.

Further information on the service and revocation can be found in our privacy policy.

Privacy Policy Imprint
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