Personal AI Assistants for Every Employee – How Companies Empowering Their Teams
October 2024
The digital transformation has firmly taken hold of the business world, with artificial intelligence becoming the heartbeat of this change. In this article, we explore how AI employee assistants and external AI communication tools like voicebots, email bots, and chatbots help companies optimize workflows and empower their employees.
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Tailored AI for Email Communication – Automation with Precision
September 2024
Since its introduction in the 1980s, email has profoundly transformed the business world. As a fast and efficient communication tool, it quickly became the backbone of modern corporate communication. But the AI transformation continues to evolve.
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New Voice on the Line - Now AI is Answering the Call
August 2024
In the world of customer service, the telephone remains an indispensable tool. It allows companies to respond directly to customer inquiries and provide immediate, informed support. However, this direct line of communication is not without its challenges.
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Chatbots in Customer Communication: A Renewed Hype and Its Reasons
July 2024
Chatbots have been in development for over 50 years, but the real revolution only began recently with the widespread recognition of language models like ChatGPT and the proliferation of Large Language Models (LLMs). These technologies have not only significantly increased the acceptance of chatbots, but have also led to a veritable hype about the possibilities of AI-supported customer communication.
In a Few Steps to a Tailored AI Use Case - Our Best Practices
May 2024
In today's business world, the use of artificial intelligence (AI) is essential to remain competitive and adapt to constantly changing market conditions. Companies that adopt AI technologies early...
How the Use of Artificial Intelligence Counteracts the Shortage of Skilled Workers
June 2024
By 2030, a deficit of 3.5 million skilled workers is expected in the German labor market alone, a direct consequence of demographic change. Part of these gaps can be closed through efficiency-enhancing measures.
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How AI is Revolutionizing Knowledge Transfer in Businesses
July 2024
Knowledge management, once a flagship project in many companies, has unfortunately lost significance due to past failures. However, recent advances in artificial intelligence (AI) are opening up new opportunities to address these challenges.
